Free unlock hacker thief vector

What is Threat Exposure Management (TEM)?

Threat Exposure Management (TEM) is an important cybersecurity tool. It helps organizations find and fix weak spots in their digital systems. TEM outsmarts hackers before they break into your network.

Importance of TEM

Cyber attacks keep getting worse. Hackers always find new ways to break in. TEM helps businesses spot problems before they become big issues.

TEM allows you to:

  • Find weak points in your network
  • Fix issues quickly
  • Reduce your risk of cyber attacks

How TEM Works

TEM uses special software to scan your entire network. It finds places hackers could attack and helps you fix these weak spots.

Continuous Monitoring

TEM keeps looking all the time. This way, you can find new problems as soon as they appear.

Risk Assessment

TEM finds which weak spots are the most dangerous. This helps you fix the most important ones first.

Main Parts of a TEM Program

Asset Discovery

This finds all devices and software on your network. You can’t protect what you don’t know about!

Vulnerability Scanning

This looks for open weak spots in your system. It’s like checking for unlocked doors in your house.

Threat Intelligence

This teaches about new hacker tricks. It helps you know what to look for.

Remediation Planning

Once you find weak spots, you need a plan to fix them. TEM helps you make good choices on how to patch these spots.

Benefits of TEM for Your Business

Better Security

Finding and fixing weak spots makes your whole system safer.

Cost Savings

Stopping an attack before it happens can save you a lot of money. Cleaning up after cyber attacks costs a lot.

Peace of Mind

With TEM, you know someone watches your system all the time. This can help you worry less about cyber attacks.

What to Look for in a TEM Solution

A good TEM tool should:

  • Be easy to use
  • Give results right away
  • Work well with your other security tools
  • Make reports that are easy to understand

Getting Started with TEM

  1. Check your current security setup
  2. Find a TEM tool that fits your needs
  3. Set up the tool and start scanning
  4. Make a plan to fix the weak spots you find
  5. Keep scanning and improve your security

Enhance Your Cybersecurity

TEM is smart protection that keeps your business safe from cyber-attacks. It finds problems before they become big troubles. 

Want to learn more about how TEM can help your company? Contact us today for help staying safe in the digital world.

Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Free attack unsecured laptop vector

How Password Managers Protect Your Accounts

Passwords unlock our digital lives. We use them for email, bank accounts, and more. 

Remembering all these passwords is hard. Password managers help us keep our accounts safe and make our lives easier.

What is a Password Manager?

A password manager keeps all your passwords in one place. Think of it as a digital safe for your login information. 

You only need to remember one password, the master password. This master password lets you access all your other passwords.

Types of Password Managers

Password managers come in different forms:

  • Apps you download on your phone or computer
  • Tools that work in your web browser
  • Some offer both options

Password managers encrypt your information strongly. When you save a password, the manager scrambles it. This makes the password unreadable to anyone who tries to steal it.

Why Use a Password Manager?

It Helps You Create Strong Passwords

Most people use weak passwords because they can remember them. But weak passwords are easy for bad guys to guess. Password managers generate long, random passwords that are hard to crack.

It Remembers Your Passwords

With a password manager, you don’t need to memorize many passwords. The tool does this for you. You can use a unique, strong password for each account without forgetting them.

It Keeps Your Passwords Safe

Password managers use high-level security to protect your data. They encrypt your passwords. Even if someone hacks the password manager company, they can’t read your information.

Features of Password Managers

Password Generation

Good password managers can create tough, unique passwords for you. They mix letters, numbers, and symbols to make passwords hard to guess.

Auto-Fill

Many password managers can fill in your login information on websites. This saves time and avoids typos.

Secure Notes

Some password managers let you store other sensitive information too. This can include credit card numbers or important documents.

Password Sharing

Some tools let you share passwords safely with family or coworkers. This helps with joint accounts or team projects.

Are Password Managers Safe?

Password managers are very secure when used correctly. They encrypt your data strongly. This means your password gets scrambled. It’s almost impossible for hackers to unscramble it without the right key.

Nothing is perfect, though. Choose a password manager with a good reputation and regular security checks.

How to Choose a Password Manager

Look for these things when picking a password manager:

Security Features

Find one with strong encryption and two-factor authentication. These features keep your information extra secure.

Ease of Use

The best password manager is one you will use. Find one that’s easy for you to understand and use.

Device Compatibility

Make sure the password manager works on all your devices. This includes your phone, tablet, and computer.

Price

Some password managers are free, while others cost money. Paid ones often offer more features. Research what you want and what you can afford.

Tips for Using a Password Manager Safely

  1. Create a strong master password
  2. Use two-factor authentication
  3. Never share your master password
  4. Update your password manager regularly
  5. Be careful when using password managers on other people’s computers
  6. Always log out when you’re done

What If You Forget Your Master Password?

Forgetting your master password is a big problem. Most password managers don’t store your master password anywhere for security reasons. Some managers offer account recovery options like security questions or a recovery key. Know what to do if you forget your master password.

Can Password Managers Be Hacked?

No system is 100% secure. Password managers can be hacked, but this rarely happens. Good password managers have emergency systems to protect your data if they’re hacked.

The biggest risks often come from user mistakes. Weak master passwords or falling for phishing attacks can put your passwords at risk. Follow good security practices to stay safe.

How Do Password Managers Compare to Browser Password Saving?

Browsers often offer to save your passwords. This is convenient but less secure than a dedicated password manager. Here’s why:

  1. Browsers don’t always encrypt saved passwords as strongly
  2. They don’t offer as many features
  3. They don’t work across all your devices and browsers
  4. They’re more vulnerable if someone gets your computer

Are Free Password Managers Enough?

Free password managers can be a good start. They offer basic features to improve your online security. Paid versions often have more features:

  • Sync across more devices
  • More storage for passwords and other data
  • Extra features like secure file storage
  • Better customer support

For most users, a free password manager works well. If you need more features or have lots of passwords, you might want a paid version.

What About Built-in Phone Password Managers?

Most smartphones have a built-in password manager. This might be good enough for some users. It’s convenient and works well with your phone. But there are some limits:

  • They might not work well on different types of devices
  • They have fewer features than standalone password managers
  • They might not be as secure as specialized tools

Built-in tools can work for basic password management. For more advanced needs, a standalone password manager is better.

How Do Password Managers Handle Data Breaches?

Good password managers offer features to help with data breaches:

  • Warnings if a site you use is compromised 
  • Tools to check if your passwords have leaked online
  • Easy ways to change many passwords quickly

These features help you act fast if your data is in danger.

Do Password Managers Work Offline?

Many password managers can work offline. They keep an encrypted copy of your passwords on your device. This lets you view them without an internet connection. However, some features might not work offline. For example, you can’t sync new passwords across devices until you go online.

How Often Should You Change Your Passwords?

Experts used to say you should change passwords often. Now, many say strong and unique passwords are enough. You only need to change them when necessary.

Password managers make this easier. They help you create strong passwords and keep track of when you last changed them.

What’s the Future of Password Managers?

Password managers keep improving. Some new trends include:

  • Login options without passwords
  • Better integration with other security tools
  • More use of fingerprints or facial recognition
  • Advanced password sharing without showing the actual passwords

As online threats change, password managers will keep evolving to keep us safe.

Secure Your Digital Life Today

Password managers are powerful tools for online security. They make it easy to use strong, unique passwords for all your accounts. This greatly reduces your risk of a cyber attack. 

Consider using a password manager today to improve your online security. If you need help choosing or setting up a password manager, ask for help. We’re here to make your digital life safer.

Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Free button icon symbol vector

Innovative Solutions to IoT Device Security

The Internet of Things is growing day by day. More devices are connecting to the internet. And with that growth comes new security risks.

Let’s look at some new ways to keep your IoT devices safe.

What are the security risks for IoT devices?

IoT devices are vulnerable to many types of threats. Some of the common risks include:

Poor passwords

Most IoT devices have default passwords. Many users do not update them. Thus, this vulnerability makes their lives easy to hack.

Outdated software

Old software is vulnerable due to bugs. These bugs can allow hackers in. Most IoT devices remain unpatched for a pretty long time.

Lack of encryption

Some IoT devices even transmit data without any encryption. Anybody can read the data.

How to enhance security in IoT devices?

There are several ways to make IoT devices more secure. The main solutions are discussed below.

Strong passwords

Always change the default password provided. Use long and complicated passwords. Use different passwords for different devices.

Always update software

Very often, software updates are available for the IoT devices. This closes the security gaps in the software. A few of the devices update themselves.

Encrypt your data

Turn on encryption when it’s an option. This scrambles data so others cannot read it.

What new technologies help with IoT security?

New technologies are making IoT devices much more secure. Here are a few promising options:

Artificial Intelligence (AI)

AI can detect unusual behavior within the devices. In case of any potential attack, it can notify the users. AI learns and improves over time.

Blockchain

Blockchain will make device data tamper-proof. It builds a secure record of every action that has taken place by/to a device.

Edge Computing

This pushes the processing of data closer to the device itself. It reduces the possibility of data interception. 

How Can Companies Improve the Security of IoT?

Organizations can improve IoT network security by:

Developing a Security Policy

Establish regulations relating to the use and security of IoT devices. Ensure that all employees are properly trained on these regulations.

Implement Network Segmentation

Isolate the IoT devices from other networks. In the event of a device breach, it limits the extent of the damage.

  • Regular security audits
  • Vulnerability checks 
  • Quick solutions to problems 

What can consumers do to protect their IoT devices?

For the average user, there are ways to improve their security in IoT devices:

Do your homework before buying

Choose devices from companies that take security seriously. Choose devices with regular updates. 

Secure your home network

Choose a strong Wi-Fi password. Enable network encryption.

Think twice about what you connect

Only connect devices you need. Disconnect devices when not in use.

How will IoT security change in the future?

IoT security will keep changing. Here are a few of the trends to watch:

Stricter regulations

Governments might make new laws around IoT security. This could force businesses to make safer devices.

Built-in security

In the future, IoT devices may be more secure straight out of the box. Examples of this could include automatic encryption.

More user control

Give users more control over device security. Consider user-friendly security dashboards.

Securing Your IoT Devices: Take Action Today

IoT security is necessary; it safeguards data privacy. Take an example from the tips in this article, and make your devices safer. 

Stay tuned for updated security options. If you would like any help with securing your IoT devices, reach out to us. We can guide you to a safer future for IoT.

Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

a close up of a keyboard with a blue button

5 New Trends from a Study on the State of AI at Work

The pace of technological advancement is accelerating. This is not news to anyone wading through the ChatGPT craze. Artificial intelligence (AI) is at the forefront of this revolution. We are swiftly seeing companies adopting AI solutions. Even more rapidly are software providers like Microsoft adding AI to tools. 

The goal is to use AI to do things like:

  • Streamline operations
  • Automate tasks
  • Reduce errors
  • Boost business output

The 2024 Work Trend Index is a joint report by Microsoft and LinkedIn. It provides valuable insights into the current state of AI in the workplace. The study sheds light on how AI is transforming the way we work. It provides both fresh ideas and considerations when using AI. 

Being a business IT provider means we keep on top of these types of reports. By understanding the trends, we can help our clients navigate these changes. We can also help them leverage the power of AI to drive business forward. 

Next, we’ll look at the main trends identified in the report. As well as explore how they can impact your operations.

Employees Want and Expect AI at Work

Is your company lagging behind in AI adoption? You may find it harder to attract and keep top talent. The study shows that 75% of knowledge workers now use AI at work.

Employees understand that AI helps them do certain things faster. One of the concerns is a lack of rapid adoption by companies. Companies in turn need to have a plan. AI is like any other new technology. It can help, but only if you do it right. 

The best way to move forward is a partnership with employees. Learn how they feel AI can help them most. This gives you a great starting point for where to leverage AI effectively. 

AI Skills are Becoming More in Demand

There are now new positions we never heard of just three years ago. Prompt engineer is one of these. Employees who know how to use AI to get the best output are most in demand.

The study also found that job loss fears haven’t yet been realized. Instead, companies are seeking AI-skilled staff. Fifty-five percent of leaders worry about having enough talent to fill needs.

The need for AI skills means employers should add AI training to upskill teams. Employees can take the initiative to improve their use of AI and prompts. It’s in everyone’s best interest to learn how to harness AI productively.

The Evolving Role of Employees Using AI

The report also reveals a notable divide in employee use of AI. The spectrum begins with skeptics, rarely using AI. On the other end is power users. They use AI frequently in their work.

These AI “power users” are saving more than 30 minutes per day. They do this by reengineering their workflow using artificial intelligence.

Some of the ways that AI can augment roles and assist with tasks include:

  • AI-driven automation 
  • Data analysis and reporting
  • Customer support enhancement
  • Document and policy drafting

Companies can benefit from their AI power users. These employees can help train others on their team. They can also help create foundational processes and templates. Other employees can then follow these templates to enhance their work.

Things Can Get Messy Fast without a Plan

Companies have immense pressure to show ROI. Many haven’t yet figured out how to do that with AI enhancements. But they’re also worried about being too slow to adopt. 

One of the issues this has led to is employees using AI on their own. Using un-sanctioned AI tools. Possibly using AI where the company would rather have a human touch. This puts the emphasis on businesses needing an AI use policy, and fast.

It’s the “Wild West” without a use policy in place. Companies can begin by contacting their IT provider for expert guidance.

The Ethical Considerations and Trust in AI

As AI becomes more prevalent, it’s essential to address the ethical considerations. The Work Trend Index emphasizes three important things in this area. These are transparency, privacy, and bias mitigation in AI systems.

Businesses must ensure that AI tools are deployed ethically and responsibly. This means clear communications to employees and customers about how it’s using AI. Building trust in AI is crucial for its successful integration into the workplace.

Final Thoughts on AI in the Workplace

The 2024 Work Trend Index offers valuable insights. It helps companies understand the transformative power of AI in the workplace. It’s important to understand these key trends and embrace AI strategically. Doing this enables businesses to unlock new opportunities. As well as enhance productivity and improve employee satisfaction.

Get Expert Help with an AI Game Plan

We are committed to helping you navigate the complexities of AI. We can assist you with leveraging its potential to drive your business forward. 

Contact us today to discuss how we can support your AI journey.

Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Free laptop gears computer vector

Guide to Smart Windows 11 Settings to Boost Your Productivity

The newest Windows OS is fast gaining ground on Windows 10. As of August 2024, Windows 11 had over 31% of the Windows market share. That is bound to increase fast as Windows 10 retires in 2025.

Already upgraded to the new operating system or planning to soon? Then, you’ll love these tips on optimizing your Windows 11 experience. Windows 11 offers several great features. But you must use them to gain the productivity boost.

Let’s jump into some of the most effective settings and tools that can transform your daily workflow.

1. Start Menu Customization

The Start Menu might seem less important than other features. But it’s your gateway to all the applications and settings on your computer. It’s used all the time to open apps, search, and more. This makes it a huge potential productivity enhancer.

Customizing your Start Menu can save you time and clicks. Here are a few ideas:

  • Pin Frequently Used Apps: Right-click on any app and select “Pin to Start.” This keeps your most-used applications just a click away.
  • Organize into Folders: Drag and drop apps on top of each other to create folders. Label these for easy identification.
  • Adjust Start Menu Layout: Go to Settings > Personalization > Start. Here, you can choose which folders appear on Start and adjust the layout to suit your needs.

2. Virtual Desktops

Virtual desktops allow you to organize your workspace. You can separate different tasks into distinct desktops. For example, one for work and one for personal.

  • Create a New Desktop: Click on the Task View button on the taskbar or press Win + Tab. Click on “New Desktop” to create a new virtual space.
  • Switch Between Desktops: Use Ctrl + Win + Left/Right Arrow to switch between desktops.

3. Snap Layouts and Snap Groups

Snap Layouts and Snap Groups are powerful tools for multitasking. They snap windows into position for side-by-side work. Start using them. You’ll notice a big reduction in time-consuming app-switching.

  • Use Snap Layouts: Hover over the maximize button on any window to see available snap layouts. Choose a layout to snap the window into place.
  • Create Snap Groups: Snap windows into a layout. Windows 11 remembers the group. Hover over the taskbar icons to see and restore the snap group.

4. Focus Assist

Focus Assist helps you stay focused by minimizing distractions.

  • Enable Focus Assist: Search “Focus” from the taskbar search and click Focus Settings. Choose your options, and click to start a session.
  • Set Automatic Rules: Configure automatic rules to enable Focus Assist during specific times. For example, when duplicating your display or when playing a game.

5. Widgets

Widgets provide quick access to personalized content like news, weather, calendar, and more.

  • Access Widgets: Click on the Widgets icon on the taskbar or press Win + W.
  • Customize Widgets: Add or remove widgets. Adjust their size and position to suit your preferences.

6. Taskbar Customization

A well-organized taskbar can significantly enhance your productivity. Tired of looking at icons you never use? Hide them to get them out of your way. This reduces distractions and helps you find what you need faster.

  • Pin Apps to Taskbar: Right-click on any app and select “Pin to taskbar” for quick access.
  • Adjust Taskbar Settings: Right-click on the taskbar and choose “Taskbar settings.” Here, you can customize taskbar behaviors. Such as hiding it in desktop mode or showing badges on taskbar buttons.

7. Keyboard Shortcuts

Keyboard shortcuts can save you a lot of time. Once you learn your favorites, using them will be like second nature. Here are some essential ones:

  • Win + E: Open File Explorer.
  • Win + I: Open Settings.
  • Win + D: Show or hide the desktop.
  • Win + L: Lock your PC.
  • Alt + Tab: Switch between open apps.

8. Power and Battery Settings

Optimizing power and battery settings can extend your device’s battery life. It can also improve performance. Knowing these adjustments is super helpful if you’re without a power connection for a while.

  • Adjust Power Mode: Go to Settings > System > Power & battery. Choose a power mode that balances performance and battery life.
  • Battery Saver: Enable Battery Saver to extend battery life. Use it when your device is running low or you’re away from power for an extended time. 

9. Storage Sense

Storage Sense helps you manage disk space by automatically deleting unnecessary files.

  • Enable Storage Sense: Go to Settings > System > Storage. Turn on Storage Sense and configure it to run automatically.
  • Configure Cleanup Schedules: Set up schedules for several tasks. Such as deleting temporary files, emptying the recycle bin, and removing unused files.

10. Accessibility Features

Windows 11 includes several accessibility features that can enhance your productivity.

  • Magnifier: Use the Magnifier tool to zoom in on parts of your screen. Press Win + Plus to activate it.
  • Narrator: Enable Narrator to read text on your screen aloud. Go to Settings > Accessibility > Narrator.
  • High Contrast Mode: Improve visibility by enabling high contrast mode. Go to Settings > Accessibility > High contrast.

Looking for More IT Productivity Tips?

Our team of tech experts has many other productivity tips to share. If you’re looking to optimize your workflow, please don’t hesitate to reach out to us.

Contact us today to schedule a chat about productivity enhancers.

Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Free computer encrypt encryption vector

Protect Yourself: 8 Steps to Take When You Get a Notice Your Data Was Breached                 

When it happens, you feel powerless. You get an email or letter from a business saying someone breached your data. It happens all too often today.

Data breaches happen at banks, online sites like Facebook, and ecommerce stores. Not only that, but governments are also victims. This leaves things like your address, SSN, and credit card details exposed to thieves. 

A business getting hacked is something you have little control over. But you can take important steps afterwards. We’ve outlined the most important things to do below. These steps can help you mitigate the financial losses.

Change Your Passwords

The very first thing you should do is change your passwords. Change the password for the service that sent you the breach notification first. Then, change it for any logins using the same password. 

This is one of the reasons it’s a best practice to use unique logins for every site. Many people get in the habit of using the same password in several places. This leaves more than the single breached login at risk. Use a password manager to help you create strong passwords. You only need to remember one to access all the others.

Enable Multifactor Authentication (MFA)

Multifactor authentication can keep accounts secure, even if a hacker stole the password. Enable it for the breached service. Then, ensure you have MFA activated for all other logins, where possible. MFA is also called two-factor authentication or two-step verification.

Common forms of MFA are:

  • Text message
  • Authentication app
  • Security key

Check Your Bank Accounts

If payment card details were breached, check bank accounts. You’ll want to watch these for several weeks for fraudulent charges. Report the breach to your bank to have them issue you a new card, if needed.

Notify your bank about the 3rd party data breach. This can help keep you from being held responsible for fraudulent charges. It’s good to get out ahead of it. Your bank can then help you with appropriate steps to avoid fraud.

Freeze Your Credit

Online criminals will often sell breached personal details. These details can enable someone to take out credit in your name. Contact the three credit agencies. They each have ways to freeze your credit to protect you. You can do this right on their websites.

The three credit agencies are: 

Carefully Review the Breach Notification

It’s important to understand exactly how the data breach may impact you. Review the notice you received. Additionally, look for updates on the company website.

These are the things you should be looking for:

  • The type of data exposed (passwords, card numbers, etc.)
  • What reparations the company is making (e.g., credit monitoring)
  • Any instructions given to secure your account

Regularly check the company’s website. Often, they don’t immediately know how far reaching the breach is. You may check back later and find out other types of sensitive data were exposed.

Get Good Cybersecurity Protections

Make sure you protect your device and network. There are some simple tools you can use to beef up personal device security. These include:

  • A good antivirus/anti-malware program
  • DNS filtering to block malicious sites
  • Email spam filtering for phishing

Another good protection you can use is a VPN. This helps mask your traffic. It is especially helpful if you’re using a public Wi-Fi. VPNs are easy to use. You can use VPNs for both computers and mobile devices.

Be On the Lookout for Phishing Scams

Emails are often exposed in data breaches. This means you may receive an uptick in phishing emails. Phishing is very convincing since criminals have AI at their disposal. Phishing emails often are hard to spot from the real thing.

Stay ultra-aware of any unexpected emails. Follow best practices to avoid becoming a phishing victim:

  • Hover over links to see them
  • Go to websites directly. Don’t click email or SMS links
  • Beware of unknown senders
  • Watch for phishing on social media and text messages
  • When in doubt, double check through an official source

Make Sure to Update Software & Systems

Hackers often exploit unpatched vulnerabilities. How do you get unpatched vulnerabilities? Most times it’s from failing to keep software updated.

Make sure to update your device operating system. Update all apps or software on your devices. Update firmware for routers and printers. Update firmware for smart devices. 

There are so many updates we need to do with our electronics. Automating your updates is a good way to stay protected.

Managed Security Services You Can Count On

Managed services can keep you protected at work and home. Need help improving device security? We’ll be happy to discuss our options.

Contact us today to schedule a chat about device security.

Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Free Gray Laptop Computer Stock Photo

How Can Small Businesses Embrace the Cashless Revolution? 

The world has gone digital. We see it everywhere people shop for goods and services. Cash, check, or debit used to be the norm. Now, there are payment wallets that people expect businesses to accept. They include things like Apple Pay, Google Pay, PayPal and more.

Small businesses need to keep pace with these new methods of payment. It’s essential to adapt to stay competitive. You can easily lose business if people can’t pay the way they like.

As a trusted managed IT service provider, we’re here to help. Many of our clients are navigating this shift to cashless wallets. We’ll help you find solutions to ensure your business thrives in the cashless era.

Why Go Cashless?

It’s not just about convenience; it’s about meeting customer expectations. People want fast, easy, and secure payment options. The pandemic accelerated this trend. Now, consumers expect businesses to offer digital payments in several forms.

Here’s why going cashless is crucial:

  • Customer convenience: Offer your customers the payment methods they prefer. People want to tap and go with their favorite digital wallet.
  • Faster transactions: Reduce wait times and improve the shopping experience. You can reduce long lines. This helps you attract more customers.
  • Enhanced security: Cut the risks associated with handling cash. Employee theft can be mitigated. There is also less cash handling at the end of the shift. This leads to a safer environment.

Forty-six percent of US respondents have used a form of contactless payment in the last 7 days. That number is 80% for the UK and 69% for Australia.

Benefits of Cashless Payments

Going cashless isn’t just about adapting; it offers real advantages. These advantages can mean more business for you. This factor helps pay for any expense to set up cashless systems.

  1. Improved Customer Experience: Make it easier for your customers to pay. They’ll come back for more. You stand out to them as flexible. You also make their life easier if they can pay how they like.
  2. Fewer Cashiers Needed: Moving lines faster can mean you need fewer checkouts. You can reduce staffing demands by embracing self-check-out as well.
  3. Open New Payment Avenues: Open up app purchasing capabilities. Customers can pay before they even walk in the door. You reduce the burden on your team. When things are handled digitally, you lower needed administrative tasks.

Key Steps to Go Cashless

Ready to make the switch to a more cashless business? Want to embrace new forms of digital payments? Here’s a step-by-step guide to help you get started.

Step 1: Choose the Right Payment Solutions

Select payment methods that align with your customers’ preferences. Do your research by sending customers a survey. Start with the three most popular methods. You can then branch out from there.

Make sure to check transaction fees. You want to keep those in mind as you add new payment options. You may need to upcharge for a certain payment service. Or you may find a wallet is cheaper for you to take than a traditional card.

Step 2: Educate Your Customers

Let customers know about your new cashless options. Offer incentives to encourage adoption. Get the word out over social media and through any mailing lists you have. Do this regularly and often. People’s attention spans are short these days. 

Keep a payment options post in your social media rotation. Also, include acceptable payment options on invoices. You may attract new business as word spreads among friends and family.

Step 3: Strengthen Security Measures

Protect your business and customers from fraud with robust security measures. Make sure your point-of-sale devices are on a secure network. Use strong passwords and MFA to protect system logins.

Step 4: Watch Transactions and Customer Trends

 A nice thing about cashless systems is that they generate helpful data. Analyze data to optimize your payment processes and identify opportunities. You can gain detailed insights into things like:

  • What payment methods are most popular
  • The services and products make you the most money
  • The most popular times of day for customer traffic

Step 5. Plan for the Future

Stay updated on payment trends and be prepared to adapt as needed. Add new ones that seem to be picking up steam. Continue to survey customers on their favorite payment options. You can often get your best ideas from customer feedback. 

Need Some Help Embracing Digital Payment Systems?

The cashless revolution is here. It’s time for small businesses to embrace it. By adopting digital payments, you can enhance your customer experience as well as improve efficiency and reduce costs. 

As your trusted IT partner, we’re here to support you every step of the way. Let’s make the transition to cashless payments a seamless one for your business.

Reach out by phone or email to schedule a chat today.

Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Free warning alert detected vector

Watch Out for Google Searches – “Malvertising” Is on the Rise!  

There are many types of malware. One of the most common is called “malvertising.” It crops up everywhere. Including social media sites and websites. You can also see these malicious ads on Google searches.

Two things are making malvertising even more dangerous. One is that hackers use AI to make it very believable. The other is that it’s on the rise, according to Malwarebytes. In the fall of 2023, malvertising increased by 42% (month over month).

It’s important to inform yourself about this online threat. Knowledge is the power to protect yourself. Especially when it comes to malicious cybercriminals. Below, we’ll help you understand malvertising. We’ll also give you tips on identifying and avoiding it.

What Is “Malvertising?”

Malvertising is the use of online ads for malicious activities. One example is when the PlayStation 5 was first released. It was very hard to get, which created the perfect environment for hackers. Several malicious ads cropped up on Google searches. The ads made it look like someone was going to an official site. But instead, they went to copycat sites. Criminals design these sites to steal user credentials and credit card details.

Google attempts to police its ads. But hackers can often have their ads running for hours or days before they’re caught. These ads appear just as any other sponsored search ad on Google.

Google is not the only site where malvertising appears. It can appear on well-known sites that have been hacked. It can also appear on social media feeds.

Tips for Protecting Yourself from Malicious Online Ads

Review URLs Carefully

You might see a slight misspelling in an online ad’s URL. Just like phishing, malvertising often relies on copycat websites. Carefully review any links for things that look off.

Visit Websites Directly

A foolproof way to protect yourself is not to click any ads. Instead, go to the brand’s website directly. If they truly are having a “big sale,” you should see it there. This tip is useful for all types of phishing. Just don’t click those links and go to the source directly.

Use a DNS Filter

A DNS filter protects you from mistaken clicks. It will redirect your browser to a warning page if it detects danger. DNS filters look for warning signs. They, then block dangerous sites. This can keep you safe even if you accidentally click a malvertising link.

Do Not Log in After Clicking an Ad

Malvertising will often land you on a copycat site. The login page may look identical to the real thing. One of the things phishers are trying to steal is login credentials. They can get big money for logins to sites like Netflix, banks, and more.

If you click an ad, do not input your login credentials on the site. Even if the site looks legitimate. Go to the brand’s site in a different browser tab.

Don’t Call Ad Phone Numbers

Phishing can also happen offline. Some malicious ads include phone numbers to call. Unsuspecting victims may not realize fake representatives are part of these scams. Seniors are often targeted with malvertising scams. They call and reveal personal information to the person on the other end of the line.

Just say no to calling numbers in online ads. If you find yourself on a call, do not reveal any personal data. Just hang up. Remember, this is an elaborate scam. These people prey on triggers like fear. They also work to gain your trust.

Don’t Download from Ads

“Get a free copy of MS Word” or “Get a Free PC Cleaner.” These are common malvertising scams. They try to entice you into clicking a download link. It’s often for a popular program or freebie. The link actually injects your system with malware. The hacker can then do further damage.

Never click to download anything from an online ad. If you see an ad with a direct download link, it’s often a scam.

Warn Others When You See Malvertising

If you see a suspicious ad, warn others. This helps keep your colleagues, friends, and family more secure. If you’re unsure, try a Google search on the ad. You’ll often run across scam alerts confirming your suspicion. 

It’s important to be smart and arm yourself with knowledge. You can then share this with others. Foster this type of cyber-aware community. It helps everyone ensure better online security as well as get alerted of new scams cropping up.

Improve Your Online Security Today

Is your device up to date with security patches? Do you have a good anti-malware solution? Is DNS filtering installed to block dangerous websites?

If you’re not sure of any of those questions, contact us. Our cybersecurity experts are here. We’ll help you find affordable solutions to secure your online world.

Give us a call or email to schedule a chat about online security.

Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Free security lock protect vector

Cyber Experts Say You Should Use These Best Practices for Event Logging

Today’s businesses are no stranger to the word cybersecurity. They are facing a growing wave of cyberattacks. These come from ransomware to sophisticated phishing schemes. How do you stand ahead of these threats? A strong cybersecurity strategy is essential. One crucial component of this strategy is event logging. It’s one that not every business owner is aware of.

Think of event logging as a digital detective. What does tracking activities and events across your IT systems do? It helps you spot potential security breaches and respond swiftly. As your managed IT service provider, we’re committed to helping you. We can help you understand the importance of event logging as well as how to put in place best practices to safeguard your network.

What Is Event Logging?

Event logging is the act of tracking all events that happen within your IT systems. “Event” can be many different things, such as:

  • Login attempts
  • File access
  • Software installs
  • Network traffic
  • Denial of access
  • System changes
  • And many others

Event logging means to track all these and add a time stamp. This provides a robust picture of what is going on in your IT ecosystem. It’s through that ongoing picture that you can detect and respond to threats promptly.

Why is it critical to track and log all these events?

  • Detect suspicious activity by monitoring user behavior and system events.
  • Respond quickly to incidents by providing a clear record of what happened in a breach.
  • Meet regulations that require businesses to maintain accurate records of system activities.

Best Practices to Use Event Logging Effectively

Event logging is most effective when you follow best practices. Here are some standard guidelines to follow. These are helpful if you’re just starting out as well as for those improving existing event-logging processes.

Log What Matters Most

Let’s be honest: You don’t need to track every digital footstep.  Logging every single action on your network can create a mountain of data that’s hard to sift through. Instead, focus on the events that truly matter. These are those that can reveal security breaches and compliance risks.

The most important things to log are:

  • Logins and Logouts: Keep tabs on who’s accessing your systems and when. This includes failed attempts, password changes, and new user accounts.
  • Accessing Sensitive Data: Track who’s peeking at your most valuable information. Logging file and database access helps spot unauthorized snooping.
  • System Changes: Keep a record of any changes to your system. Including software installations, configuration tweaks, and system updates. This helps you stay on top of changes and identify potential backdoors.

Event logging is much more manageable when you start with the most critical areas. This also makes it easier for small businesses.

Centralize Your Logs

Imagine trying to solve a puzzle with pieces scattered across different rooms. It’s chaos! That is what happens when you try to work with several logs for different devices and systems. Centralizing your logs is a game-changer. A Security Information and Event Management (SIEM) gathers logs in one place. This includes those from various devices, servers, and applications.

This makes it easier to:

  • Spot patterns: Connect the dots between suspicious activities across different systems.
  • Respond faster: Have all the evidence you need at your fingertips. This is helpful when an incident strikes.
  • Get a complete picture: See your network as a whole. This makes it easier to identify vulnerabilities.

Ensure Logs Are Tamper-Proof

It’s important to protect your event logs! Attackers love to cover their tracks by deleting or altering logs. That’s why it’s vital to make your logs tamper-proof.

Here are some tips:

  • Encrypt your logs: Lock them down with encryption. This makes them unreadable to unauthorized eyes.
  • Use WORM storage: Once a log is written, it’s locked in place, preventing changes or deletions.
  • Use strong access controls: Limit who can see and change your logs to trusted personnel only.

Tamper-proof logs provide an accurate record of events even if a breach occurs. They also keep the bad guys from seeing all your system activity tracking.

Establish Log Retention Policies

Keeping logs forever isn’t practical (or always necessary). But deleting them too soon can be risky, too. That’s why you need clear log retention policies. 

Here are some things to consider:

  • Compliance requirements: Some industries have specific rules about how long to keep logs.
  • Business needs: How long do you need logs to investigate incidents or for auditing?
  • Storage capacity: Make sure your log retention policy doesn’t overwhelm your storage.

Strike the right balance with retention. You want to ensure you have the data you need without sacrificing performance.

Check Logs Regularly

Event logging is only as good as your ability to use it. Don’t “set and forget” your logs. You should check them regularly. This helps you spot anomalies and identify suspicious patterns. It also helps you respond to threats before they cause serious damage. Use security software to help automate this process.

Here’s how to do it effectively:

  • Set up automated alerts: Get notified immediately of critical events. Such as failed logins or unauthorized access.
  • Perform periodic reviews: Dive into your logs regularly. Look for patterns that might show a threat.
  • Correlate events: Use your SIEM to connect the dots between different activities. It can reveal more complex attacks.

Need Help with Event Logging Solutions?

As a trusted managed IT service provider, we’re here to support you. We can help you install these practices and ensure your business stays protected.

Give us a call or email to schedule a chat.

Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

a black keyboard with a blue button on it

7 Great Examples of How AI is Helping Small Businesses

Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. 

The rise of affordable AI solutions has opened the door for small businesses. They can leverage these powerful technologies without spending a fortune. This post will explore seven great examples of how to use AI to succeed in a competitive market.

1. Streamlining Customer Support with AI Chatbots

Small businesses often struggle with limited customer service resources. AI-powered chatbots provide a cost-effective solution. They automate responses to common customer inquiries. And can sound less robotic than non-AI chatbots.

Here are a couple of ways AI chatbots add value to small businesses.

Reducing Response Times

AI chatbots can handle several conversations at once. This significantly reduces customer wait times. Chatbots work 24/7, ensuring support is always available. This removes the burden on human agents. It also customers with quick answers to their questions.

Enhancing Customer Experience

AI chatbots are becoming more sophisticated. They can engage in natural, human-like conversations. Small businesses can offer high-quality service without increasing overhead costs.

2. Improving Marketing with AI-Powered Analytics

Marketing is crucial for small businesses but can be time-consuming and costly. AI-powered analytics tools help businesses make smarter decisions. They provide insights based on customer behavior, preferences, and trends.

Targeted Advertising

AI can analyze customer data to create highly targeted ad campaigns. They help ensure that businesses spend marketing budgets efficiently. This increases return on investment (ROI).

Predicting Customer Trends

AI uses predictive analytics to forecast future trends based on historical data. This enables small businesses to adjust their strategies in real time. With AI, companies can adapt quickly, maximizing their reach and impact.

3. Automating Routine Tasks with AI Tools

Small business owners often juggle many roles. This includes managing inventory and handling customer inquiries. AI can help by automating repetitive, time-consuming tasks.

Scheduling and Calendar Management

AI tools can automate scheduling. This includes client meetings, appointments, or team collaboration. You can integrate AI with email platforms and calendars. This saves time and reduces the risk of human error.

Invoice and Expense Management

Managing finances is another area where AI excels. AI-driven accounting tools can automate invoicing, track expenses, and more. This reduces the administrative burden on small business owners. It also ensures financial data is accurate and up-to-date.

4. Enhancing Inventory Management with AI Forecasting

Managing inventory is a critical aspect of running a small business. Overstocking can lead to increased costs. Understocking results in missed sales opportunities. AI can help balance inventory levels by accurately predicting demand.

Demand Forecasting

AI algorithms analyze historical sales data. As well as seasonality and market trends to predict future demand. This allows small businesses to order the right amount of inventory. This reduces waste and ensures they always have what customers need. 

Automating Reordering

AI can also automate the reordering process. It can set triggers when stock levels reach a certain threshold. This ensures that companies replenish inventory before items run out.

5. Personalizing Customer Interactions with AI

Personalized experiences are key to customer loyalty. AI tools can analyze customer data and provide insights. These insights enable businesses to tailor their interactions, making customers feel valued.

Companies that use personalization can generate as much as 40% more revenue.

Personalized Product Recommendations

AI-powered recommendation engines analyze customer preferences and past purchases. They use these to suggest products that are most likely to appeal to them. This can lead to increased sales and improved customer retention.

Customized Email Marketing

AI can also help businesses create personalized email marketing campaigns. It can segment customers based on their behavior, preferences, and purchasing history. AI tools can then generate tailored email content.

6. Enhancing Recruitment and HR Processes with AI

Hiring the right employees is critical but often a time-consuming process. AI tools can streamline recruitment and human resource (HR) processes. It helps businesses find the right talent more efficiently.

Screening Resumes

AI-driven recruiting tools can quickly scan resumes. This reduces the time spent manually reviewing applications. It allows business owners to focus on interviewing top candidates. 

Predicting Employee Performance

AI can analyze employee data to predict which candidates are likely to succeed. This ensures that new hires are a good fit. It also reduces turnover and improves productivity.

7. Securing Data with AI-Powered Cybersecurity

Cybersecurity is a growing concern for small businesses. They often lack the resources to install robust security measures. AI-powered tools can help protect sensitive data from cyber threats. This ensures the safety of both business and customer information.

Detecting Anomalies

AI can check systems in real-time. It can detect anomalies that show potential security threats. AI tools provide early warnings. This allows businesses to respond quickly and prevent breaches.

Automating Threat Responses

Some AI-powered cybersecurity tools can automatically respond to threats. Such as isolating affected systems or blocking malicious traffic. This reduces the risk of data breaches and minimizes downtime.

Streamline AI Integration for Your Business Success

Now is the time to explore how AI can help your company succeed. Our business technology experts can help.


Reach out today to schedule a chat about leveraging AI to improve your bottom line.

Featured Image Credit

This Article has been Republished with Permission from The Technology Press.